Website terms

Last updated 2 November 2026

These terms apply to your use of stayaproperties.com. By using the site you accept them. They do not cover our property management service, which is governed by a separate written agreement if you become a client.

About us

This website is run by Staya Properties Ltd trading as Staya. Registered in England and Wales, company number 16869651. Registered office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. Email: hello@stayaproperties.com.

Information on this site

The content on this site is general information about our service. It is not legal, financial, tax or mortgage advice. Before letting your property on a short-term basis, check with your lender, freeholder or landlord, insurer and local authority whether you need permission. In London, homes let short-term for more than 90 nights in a calendar year usually need planning permission.

Earnings figures and estimates

Any revenue, occupancy or performance figures shown on this site come from specific properties we manage and are given as examples. They are not a promise or forecast of what your property will earn. Short-let income depends on location, size, condition, season, demand and other factors outside our control.

Estimates we send you are our honest view based on the information you give us and current market data. They are indicative only and do not form part of any contract.

Testimonials

Testimonials on this site come from real clients, who have approved their wording. They reflect those clients' own experience.

Using this site

Our content

The Staya name, design, text and photographs on this site belong to us or are used with permission. You may view and share pages for personal use, but please don't copy or reuse our content commercially without asking.

Links to other sites

Where we link to other websites, we do so for information only. We are not responsible for their content.

Our liability

We provide this site free of charge and on an "as is" basis. To the extent the law allows, we are not liable for any loss arising from your use of, or reliance on, the information on this site. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under English law.

Your information

How we use personal information is explained in our privacy & cookies notice.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.